Bill Clark

Chief Executive Officer

Bill drives all aspects of Engageware’s business, directing the company’s growth, continued innovation and market leadership. In a career that spans more than 30 years, Bill has amassed experience building and scaling technology companies based on a unique combination of early-career blue-chip company training and entrepreneurial, hands-on management experience developing innovative, market-leading software companies. Sales and marketing management roles at IBM and JP Morgan early in his career quickly grew to include all facets of company, market, and product strategy, business development, M&A, operations, fund-raising, and overall company leadership at global public technology companies, along with early-stage ventures in Silicon Valley and on the East Coast. Bill is recognized as a consistent and highly effective leader with a unique ability to discern breakout market opportunities, combined with the operational leadership to deliver on them.


Sidra Berman

Chief Marketing Officer

Sidra leads the marketing team for the organization. She has a successful track record of generating profitable growth at both start-up and turn-around organizations, aligning go-to-market and product strategy with the target markets, and identifying opportunities & creating strategies to expand market share. Before joining Engageware, Sidra has held executive-level positions at companies including Axiom, Tangoe, Savi and Clarabridge. She has a bachelor’s degree in political science from Tufts University and an MBA from the University of Maryland’s R.H. Smith School of Business.


Dave Blahnik

Chief Financial Officer

Dave is a senior executive with over 25 years of finance and management experiences at Private Equity-backed technology and software companies, leading organizations in Finance, Sales Operations, and Business Development initiatives. Dave was recently SVP/CFO at PlumChoice (acquired by Allstate), and Head of Finance and Sales Operations at Mformation (acquired by Nokia). Dave has a degree in Accounting from Missouri State University, and Masters degrees from the University of Missouri and Washington University in St. Louis.


Bill Bohen

Senior Vice President, Customer Success

Bill has led Engageware’s customer success organization since 2007, responsible for the company’s customer success, support, and professional services. With more than 25 years of experience in the development and implementation of enterprise software, Bill previously was vice president of client services at EasyAsk, a division of Progress Software Corporation. Earlier, he was vice president of professional services at Oberon, Inc. Prior to Oberon, Bill provided leadership to the Clarify, Inc. professional services organization, and held several roles at Digital Equipment Corporation. He earned a bachelor’s degree in electrical engineering from Rensselaer Polytechnic Institute and an MBA from Clark University.


Bruce Brown

Chief Information & Security Officer

Bruce leads Engageware’s commitment to protecting customer data. He directs Information Security strategy, policy and operations, and provides oversight of the Risk Management program. Bruce joined Engageware in 2010 and has over 20 years of technical, information security and cloud hosting operations experience. He holds certifications for Information Security Management (CISM), Information Systems Security (CISSP), Cloud Security (CCSP) and Computer Forensics Examination (CCFE).


Steven Connolly

Senior Director, Product Management

Steve is the Senior Director and Head of Product at Engageware. He has more than 20 years of experience in product development and innovation and has lead product initiatives at Engageware. Before joining Engageware, Steve has had several key product roles across several organizations including Thomson Reuters (Refinitiv), Lattice Engines (D&B). He earned a bachelor’s degree from Harvard University and an MBA from Boston University.


Cindy Crowley

Vice President, Finance and Administration

Cindy is a results-driven financial executive with more than 20 years of experience and success in driving profit improvement, leading business growth and establishing and scaling operations in emerging growth companies. A member of the Engageware team since 2010, Cindy has held senior finance positions with Cloudtree, Venture Enterprise Advisors, Alcatel, Astral Point and Wellfleet Communications. She is a graduate of the Isenberg School of Management at the University of Massachusetts, Amherst.


Michael Forsyth

Vice President, Engineering

Michael leads Engageware’s software engineering organization. Michael joined Engageware in 2019 and has more than 30 years of engineering experience in SaaS and technology companies. Before Engageware, he held senior leadership positions at Imprivata and TruePosition Inc. He earned a bachelor’s degree in Computer Science with a specialty in Mathematics from Fitchburg State University.


John Loring

Chief Technologist & Co-Founder

John is a cofounder of Engageware. He has 20 years of hands-on experience managing the development of computer hardware and software products. Prior to his role in establishing Engageware, John was vice president of software development for Datawatch Corporation. He earned a bachelor’s degree from the University of Massachusetts, Amherst.


Al Rosenbaum

Vice President, Sales

Al leads the sales and customer success teams for the organization. He has successfully grown both early and late-stage software and services organizations while ensuring the delivery of customer success. Before joining Engageware, Al has held several executive-level sales and customer success roles at SilverCloud, AccuRev, Fidelity Investments and Hewlett-Packard. He earned a bachelor’s degree in Consumer Behavior at the University of Massachusetts, Amherst, and an MBA from Bentley University.